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Newcomer
abernalmunoz10
Newcomer
April 25, 2025
Question

Payment

  • April 25, 2025
  • 1 reply
  • 2 views

I am trying to buy a plan for zoom and an add-on. The add-on is 50$ and the plan is 21.90$. Though i select that plan monthly, in the total amount i see it's charging me for about 270$, when it's supposed to be only 70$

1 reply

M
Community Champion | Employee
Mandel
Community Champion | Employee
April 28, 2025

Hi @abernalmunoz10 ,

 

Welcome to the Zoom Community!

 

It sounds like you may be trying to purchase one single license under the Business plan. Please note that the Business Plan is currently only available at a minimum quantity of 10 licenses, so the system would multiply the price per license by 10 upon checkout.

 

If you would simply like to increase the meeting capacity of the Pro plan, I would suggest first purchasing one Pro license and then adding a Large Meeting add-on at the desired capacity. 

 

Let me know if you need additional help.

 

Cheers!
Zoom Community Team

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