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Newcomer
March 28, 2025
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payment

  • March 28, 2025
  • 1 reply
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I made a card payment on March 28th, but the invoice shows March 27th, and the due date also starts from the 27th. Please confirm why it is recorded this way.

Best answer by S_K

Hello @stavis,

 

Welcome to Zoom Community! 

 

It could be a matter of time zone. Zoom is headquartered in California, which is where their bank is located. The Billing team can take a closer look at your invoice and payment time stamp to determine this for sure. You can submit a ticket using the link below or reach out by chat.

 

Cheers!

~S

 

1 reply

S_K
Community Champion | Employee
S_KAnswer
Community Champion | Employee
March 28, 2025

Hello @stavis,

 

Welcome to Zoom Community! 

 

It could be a matter of time zone. Zoom is headquartered in California, which is where their bank is located. The Billing team can take a closer look at your invoice and payment time stamp to determine this for sure. You can submit a ticket using the link below or reach out by chat.

 

Cheers!

~S