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LaurDeArmond13
Newcomer
LaurDeArmond13
Newcomer
April 1, 2023
Question

password

  • April 1, 2023
  • 1 reply
  • 0 views

Hi my account has been hacked 3 times now and the person keeps changing the passwordand i had to make a different account each time i was wondering. how to get that to stop?

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    April 6, 2023

    Hi @LaurDeArmond13 I'm not sure how this is possible because they would need access to the email you provide each time you enter your email to change your password at https://zoom.us/forgot_password

    1. Enter your email address and verify the reCAPTCHA.
    2. Click Send.
    3. You will receive an email with a link to reset your password.
    4. Click the link in the email and proceed to reset your password. 
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