Password

Forum|Forum|2 years ago
February 22, 2023
1 reply
0 views

I do not remember my password and do not know how to reset it

S

sachinzoom

Community Champion | Employee

Hello,

Please follow this article to reset your password:

https://support.zoom.us/hc/en-us/articles/115005171726-Resetting-your-forgotten-password

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

G

GHM4

Newcomer

This doesn't work!! Why do you continue to offer it as "help?" It isn't! How is it possible that a company with such a TERRIFIC product as Zoom can't handle something as simple as a password reset??

S

sachinzoom

Community Champion | Employee

Hi @GHM4

Appreciate your comment.

The community is a place, where we can offer suggestions to customers and not really assist with making changes to customer accounts. You can always open a support ticket if you need help making any changes.

To reset password, You can follow the steps in the Link I posted above. Here again for you.

https://support.zoom.us/hc/en-us/articles/115005171726-Resetting-your-forgotten-password

Hope that helps clarify the role of the community and addresses your question.