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W
Newcomer
WBM
Newcomer
February 22, 2023
Question

Password

  • February 22, 2023
  • 1 reply
  • 11 views

I do not remember my password and do not know how to reset it  

    1 reply

    S
    Community Champion | Employee
    sachinzoom
    Community Champion | Employee
    February 22, 2023

    Hello,

     

    Please follow this article to reset your password:

     

    https://support.zoom.us/hc/en-us/articles/115005171726-Resetting-your-forgotten-password

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

      G
      Newcomer
      GHM4
      Newcomer
      February 27, 2023

      This doesn't work!!  Why do you continue to offer it as "help?"   It isn't!  How is it possible that a company with such a TERRIFIC product as Zoom can't handle something as simple as a password reset??

      S
      Community Champion | Employee
      sachinzoom
      Community Champion | Employee
      February 27, 2023

      Hi @GHM4 

       

      Appreciate your comment.

      The community is a place, where we can offer suggestions to customers and not really assist with making changes to customer accounts. You can always open a support ticket if you need help making any changes.

      To reset password, You can follow the steps in the Link I posted above.  Here again for you.

      https://support.zoom.us/hc/en-us/articles/115005171726-Resetting-your-forgotten-password

       

      Hope that helps clarify the role of the community and addresses your question.

       

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