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May 18, 2026
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pagamento duplo

  • May 18, 2026
  • 1 reply
  • 9 views

boa tarde realizei dois pagamento foram comtabilizado via pix da minha conta porem na plataforma aparece apenas 1 poderia me ajudar a ter o reembolso?

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    Best answer by aluyun

    Hello ​@IEPA 2026 

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    aluyun
    Community Manager
    aluyunAnswer
    Community Manager
    May 18, 2026

    Hello ​@IEPA 2026 

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.