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MandelAnswer
Community Champion | Employee
June 10, 2025

Hi @Multipack ,

 

Welcome to the Zoom Community!

 

Please submit a request to Zoom Billing. Our specialists will need to access your account to determine if there is a credit or overpayment that needs to be refunded.

 

Cheers,

Zoom Community Team

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2 replies

Community Champion | Employee
MandelAnswer
Community Champion | Employee
June 10, 2025

Hi @Multipack ,

 

Welcome to the Zoom Community!

 

Please submit a request to Zoom Billing. Our specialists will need to access your account to determine if there is a credit or overpayment that needs to be refunded.

 

Cheers,

Zoom Community Team

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MGSR
Community Manager
MGSR
Community Manager
July 18, 2025

Hello @Multipack! 

Welcome to the Zoom Community!

Thanks for reaching out! Since additional help can be provided by our billing team through a ticket, I’ll be marking @Mandel's answer as a solution for others with the same question. If you need further assistance, please don’t hesitate to contact billing.

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