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Newcomer
SophieBick
Newcomer
May 30, 2024
Question

over charged

  • May 30, 2024
  • 1 reply
  • 2 views

Anyone got any help?

I can't seem to contact anyone on zoom, I am being charged 174 for absolutely nothing, I keep on getting locked out after 40 minutes and it says I'm not allowed to talk to the chat centre?

Does anyone know how to talk to a zoom agent?

Many thanks

Sophie

    1 reply

    E
    Newcomer
    Excalibur1
    Newcomer
    February 11, 2025

    I am being charged for three accounts and I’m only using one. Can you please cancel 2 of the accounts?

    MGSR
    Community Manager
    MGSR
    Community Manager
    February 11, 2025

    Hello @Excalibur1,

    Welcome to the Zoom Community! We're glad to have you here.

    Kindly check out this resource on canceling your subscription. 

    If you need further assistance, please let us know. 

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