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Newcomer
Faron_Horus
Newcomer
June 12, 2024
Question

Open invisible invoice?

  • June 12, 2024
  • 1 reply
  • 0 views

I get a message saying that I have an open invoice. However, when I go to the relevant page and search for this open invoice, all invoices are marked as "paid". If I filter specifically for "open", nothing is displayed. I can't pay an invoice that I don't see.

1 reply

M
Community Champion | Employee
Mr_Zoomtastic
Community Champion | Employee
June 27, 2024

Hi @Faron_Horus, 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555

Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.





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