no option to upgrade version

Forum|Forum|2 years ago
February 21, 2023
2 replies
1 view

when i click on my photo the drop down only shows my name and logout. any ideas? i'd like to upgrade and of course, have all those options.

Bri

Community Manager

Hi @leeleemac ! If you log into your Zoom web portal, do the following:

In the navigation panel, click Account Management, then Billing.
In the Current Plan tab, click Upgrade Account.

https://support.zoom.us/hc/en-us/articles/207597883-Upgrading-your-account-and-add-ons

B

BarbStuhlemmer

Newcomer

Bri - are you telling me I cannot update my software with newer versions unless I take a bigger plan? What happens when the software becomes so outdated and unsupported? I have had a paid account for many years and wonder how I can be a paying client without supported software?

Bri

Community Manager

Hi @BarbStuhlemmer , your question appears to be different than the original poster. Regardless of plan type (free or paid), you should be able to update your software whenever a newer version becomes available 🙂