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Newcomer
July 23, 2024
Question

New Price increases

  • July 23, 2024
  • 1 reply
  • 8 views

After reading your record profit year in 2023 and year over year (3.9 BILLION USD) increases in revenue/profit, its quite astounding to me that Zoom chooses to raise prices in this inflationary economy. Profits matter to the stakeholders and supercede the need for community and people to come together for utlity and good.  You lost 2 loyal customer accounts because of this because its too expensive when you are a small business owner just trying to make it in the world paying bills.  We won't be renewing our subscriptions..

1 reply

Bri
Community Manager
Community Manager
July 23, 2024

Hi @GSN108. We’re sorry to hear about this experience, and we value your feedback. We will have a member of our team reach out to you.