NEED HELP !

Hello,
I have a paid zoom account. I try to connect, but the server tells me that it will send me a code on my email in order to validate my identity... OR I never receive this mail !!! So I can't connect and I can't get an answer with the Chat BOT... It's also impossible to get someone on the line, because the call numbers don't work!

So I find myself without a solution, is there anyone who can help me and tell me how to access my account! It's very inconvenient for my business! Thank you in advance.
I had to create another account to post this message! We're walking on our heads, I need help.