My subscription wouldn't cancel and has been renewed, and now I'm talking to to a robot. | Community
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Flossie
Newcomer
May 18, 2023
Question

My subscription wouldn't cancel and has been renewed, and now I'm talking to to a robot.

  • May 18, 2023
  • 1 reply
  • 2 views

I contacted Zoom this morning saying I wished to cancel my subscription.  The steps suggested byZoom

that 

1 reply

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Newcomer
FlossieAuthor
Newcomer
May 18, 2023

I got cut off before I could complete that.   The steps that Zoom suggested for cancellation did not correspond to what I was seeing on my computer - the options didn't match, and I couldn't cancel.   And now it has auto-renewed.   I am pretty disgusted.

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