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Newcomer
October 12, 2023
Solved

My professional account disappeared

  • October 12, 2023
  • 2 replies
  • 2 views

During my annual contract for a professional account, I connected my account to a colleague's business plan, but when I canceled it, my professional account disappeared. What can I do to revive it?

Best answer by rn-zm

Hey @picorine I see you've opened a ticket with our Zoom billing support team! I would recommend that you continue your conversation with the agent because they have the necessary tools to resolve your issue, thanks! 🙂

2 replies

rn-zmAnswer
Community Manager
October 17, 2023

Hey @picorine I see you've opened a ticket with our Zoom billing support team! I would recommend that you continue your conversation with the agent because they have the necessary tools to resolve your issue, thanks! 🙂

Newcomer
November 24, 2023

My account settings collapsed.. So please re  re arranged it