Skip to main content
Newcomer
Forma-re-te Docenze
Newcomer
Feb 6, 2026 8:03 AM UTC
Question

My plan is suspended

I paid all my bills but my account is suspended

 

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    ExpertswhoJohn
    Community Super Champion | Customer
    Feb 6, 2026 12:07 PM UTC

    hi ​@Forma-re-te Docenze ,

    I am sorry to hear that.

    But the community do not have access to customer records, so you will have to contact billing to find the reason.
    Did you see an error code. We have explain what they mean.

    All the best

    John

    Translate
    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.