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Explorer
Apr 18, 2026 3:34 PM UTC
Question

My phone subscription go to refund automatically

2 days back I receive the zoom email about the refund of my all the subscriptions but I don't do anything about the refund I don't know why it's going from today my all the subscriptions are going I'm not able to use anything.  even I use the zoom dialer I don't have any excess of my Dailer 

3 replies

aluyun
Community Manager
Community Manager
Apr 21, 2026 6:56 PM UTC

Hi ​@Rehanas14,

Thank you for reaching out.  I am sorry to hear this, you may reach out to our Billing team via this link to help you resolve your concern.

Please feel free to reach out if you have other concerns.

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Rehanas14Author
Explorer
Apr 21, 2026 7:06 PM UTC

Even I contact them through email twice a day for two days but never respond me back 

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aluyun
Community Manager
Community Manager
Apr 22, 2026 4:55 PM UTC

Hi ​@Rehanas14,

I am sorry to hear that. Please try and submit a ticket through the link that I provided to connect with a member of the billing team.

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