My phone subscription go to refund automatically | Community
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Explorer
April 18, 2026
Question

My phone subscription go to refund automatically

  • April 18, 2026
  • 1 reply
  • 45 views

2 days back I receive the zoom email about the refund of my all the subscriptions but I don't do anything about the refund I don't know why it's going from today my all the subscriptions are going I'm not able to use anything.  even I use the zoom dialer I don't have any excess of my Dailer 

1 reply

aluyun
Community Manager
Community Manager
April 21, 2026

Hi ​@Rehanas14,

Thank you for reaching out.  I am sorry to hear this, you may reach out to our Billing team via this link to help you resolve your concern.

Please feel free to reach out if you have other concerns.

Rehanas14Author
Explorer
April 21, 2026

Even I contact them through email twice a day for two days but never respond me back 

aluyun
Community Manager
Community Manager
April 22, 2026

Hi ​@Rehanas14,

I am sorry to hear that. Please try and submit a ticket through the link that I provided to connect with a member of the billing team.