MY ACCOUNT STIL BASIC

I get standard pro annual plan from Jun 14, 2021-Jun 13, 2022, but my account zoom still basic.

My number of transaction is P-99836278 date of payment was Jun 14, 2021.

Kindly find attached the invoice to proof my payment.

Please can you fix this issue to get a pro account.

Community Champion | Customer

Hi,

You may need to go into your account settings at https://zoom.us/profile and assign your new license to yourself as a user.

Rupert

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