Missing Invoices for Purchased Zoom Phone Numbers

Hello @adispallqa112,

Welcome to the Zoom Community! We're glad to have you here.

You can follow these steps to view your invoices:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Plans and Billing then Payment History.
   All of your invoices will be displayed.
3. Use the search and filter functionality to view invoices in a specified timeframe or status, or search by invoice number.
4. Click an invoice number to view it.
5. (Optional) Select the check box next to an invoice number and click Download to download and view a PDF of an invoice.

Invoice statuses:

• Open: You haven’t paid the invoice.
• Processing: The payment is processing or the invoice is currently unavailable. If the issue persists for more than 24 hours, submit a request to Zoom Billing for assistance.
• Paid: You’ve paid the invoice and the payment was successfully processed.
• Credit: You have a credit on your account.

You can check out this article for more information.