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A
Newcomer
Abbie2
Newcomer
September 2, 2023
Question

login with a stopped account

  • September 2, 2023
  • 1 reply
  • 1 view

Hi, I've got an account that I didn't login for a long time. And also the email is stopped by  administrator ( the account is my primary school email ) . I want to login but I need the code. Is there a way  to get back my account? Thank you.

1 reply

R
Community Manager
rn-zm
Community Manager
September 8, 2023

Hey @Abbie2 sorry you're having issues with your Zoom account! If you do not have access to your email that is associated with your Zoom account, you will need to create a ticket with the Request type: Account Management --> About: Unable to access email.

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