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Newcomer
October 3, 2024
Question

Login type or moving subscription

  • October 3, 2024
  • 1 reply
  • 2 views

Good afternoon! I paid for a subscription to another account by mistake. I can't use it because authorization is enabled only through Google. I have 2 questions: 1. Is it possible to transfer a subscription to another account or change the owner? 2. Is it possible to change the type of authorization from Google to a login with a password?

1 reply

jdott16
Community Champion | Employee
Community Champion | Employee
October 14, 2024

Hello   @Maxkom

 

There are a couple of things that you can look into to address the questions you have. Please see the articles below which should resolve your issue:

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake