login and security code | Community
Skip to main content
P
Newcomer
poria10
Newcomer
October 24, 2022
Question

login and security code

  • October 24, 2022
  • 2 replies
  • 0 views

Hi

we bought 6 pro accounts from our reseller so the accounts are connected to his domain email

and since ZOOM changed the security that every time i try to enter zoom from adiffrent computer it ask for acode that is send to his email and i need to wait for him

can we do any change of it ?

 

its very hard to work like this 

 

thanks 

2 replies

M
Newcomer
Mitch3
Newcomer
October 24, 2022

If I understand your question correctly, are you not able to whitelist specific emails? Or only authenticated users if they use SSO method?

S
Community Champion | Employee
sachinzoom
Community Champion | Employee
February 1, 2023

Hi,

 

You will need access to the email if you are changing devices ( for your own security). However, you can try changing to another sign-in method: 

 

https://support.zoom.us/hc/en-us/articles/202480323-Linking-your-Zoom-account-to-another-sign-in-method

 

If this helps, please accept the answer as an accepted solution.

Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.