Is PayPal Payment Not Possible? | Community
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A
Newcomer
ASGO_ed
Newcomer
April 24, 2023
Question

Is PayPal Payment Not Possible?

  • April 24, 2023
  • 2 replies
  • 1 view

I am unable to process payments through PayPal. There doesn't seem to be an error, but the option itself only allows for Google Pay and card registration. Has PayPal been removed as a supported payment method by zoom?

 

 

2 replies

R
Community Manager
rn-zm
Community Manager
May 2, 2023

Hi @ASGO_ed was this an option before? This maybe dependent on your location. I was able to ask internally about any restrictions on using PayPal for payments based on geolocation, and I was told that yes, this is geolocation locked, but that the specific locations are unknown (looking into getting more information on those specifics).

S
Newcomer
SuperBrand
Newcomer
August 15, 2023

Hi @RN52_2 
Please I am having similar issue. I cannot use paypal to make payment. It was an option for me before.
Kindly advise please.
Thanks

R
Community Manager
rn-zm
Community Manager
August 15, 2023

Hi @SuperBrand as I mentioned in my response, this may be dependent on your location, which may prevent you from using Pay Pal as a payment option. For confirmation, I'd advise reaching out to our Support Billing Team, by submitting a ticket as they will have more insight to your payment options on the account. 

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