Invoicing | Community
Skip to main content
O
Newcomer
olgalosha
Newcomer
March 29, 2023
Question

Invoicing

  • March 29, 2023
  • 2 replies
  • 1 view

I did not plan to continue my yearly subscription. However, I received an invoice for the next year of Zoom. I do not need it and I cannot pay it now. Nobody asked my permission. I do not want to use Pro Zoom any more, I unsubscribed already. Please, help me to cancel the invoice!!!

My Zoon number is 119162839, 

 

2 replies

M
Community Champion | Employee
Mr_Zoomtastic
Community Champion | Employee
April 3, 2023

Hi @olgalosha, 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

A
Newcomer
anil4
Newcomer
May 8, 2023

I need to invoice 

 

Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.