im having issue upgrading my account from basic - Pro | Community
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Newcomer
October 16, 2022
Question

im having issue upgrading my account from basic - Pro

  • October 16, 2022
  • 1 reply
  • 0 views

the issue after I check out comes up with this error.

"Subscription data is not correct."

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
October 16, 2022

Hi, @KatieYoung,

 

Please contact Zoom Technical Support, being sure to include your email for your Zoom account; they can help you directly, I believe:


https://support.zoom.us/hc/en-us/requests/new 

 

Folks here in the Zoom Community don't have access to the account you are using.