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Newcomer
January 24, 2026
Solved

I want cancel membership.

  • January 24, 2026
  • 2 replies
  • 302 views

I want cancel membership. 

My schedule is the end for counseling zoom service. 

This topic has been closed for replies.
Best answer by MGSR

Hello ​@michele Miller,
 

Thanks for reaching out. For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

2 replies

S_K
Community Champion | Employee
Community Champion | Employee
January 26, 2026

Hello!

 

Please refer to Zoom Support article Canceling your subscription.

NOTE: If you purchased through Google Play or Apple, Zoom has no record of your payments. You must contact them directly to cancel.

New Member
March 10, 2026

I want to cancel my subscription, no longer need.

MGSR
Community Manager
MGSRAnswer
Community Manager
March 10, 2026

Hello ​@michele Miller,
 

Thanks for reaching out. For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.