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Newcomer
Jul 25, 2026 10:01 AM UTC
Question

I need to update my invoice

I need to update my invoice information, my old invoice has the wrong address

    1 reply

    aluyun
    Community Manager
    Community Manager
    Jul 27, 2026 2:30 PM UTC

    Hello ​@Sức Khỏe Vàng,

    Thanks for reaching out. For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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