I have paid two bills 650 and 629.03 today. I am not upgraded tp pro plan till now.

S_KAnswer

Community Champion | Employee

Hi prabhu,

Thank you for reaching out to Zoom Community!

I recommend contacting our Billing support team here for assistance with this as they will need to access your account to investigate.

If my reply helped guide you in the right direction, please click the Accept as Solution button. This helps others with the same question.

S_KAnswer

Community Champion | Employee

Hi prabhu,

Thank you for reaching out to Zoom Community!

I recommend contacting our Billing support team here for assistance with this as they will need to access your account to investigate.

If my reply helped guide you in the right direction, please click the Accept as Solution button. This helps others with the same question.

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Newcomer

I have paid one bill with 166€ today, but i'm never upgraded the pro plan too. I only used the free basic plan.

I hope I get my money back.

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Community Champion | Employee

Hi NiW,

I hope you've reached our Billing support team here for assistance. They should be able to help you.

~S

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