I have made the payment but it is not active. | Community
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Explorer
Salvo
Explorer
September 8, 2021
Solved

I have made the payment but it is not active.

  • September 8, 2021
  • 2 replies
  • 15 views
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    Best answer by Salvo
    it says it has been paid but in the zoom account it is the basic one

     

    2 replies

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    September 9, 2021

    Hi,

     

    Are you able to log into https://zoom.us/billing and see your current plan status?

     

    Rupert

     

    S
    Explorer
    SalvoAuthorAnswer
    Explorer
    September 9, 2021
    it says it has been paid but in the zoom account it is the basic one

     

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