I have made my payment but it hasn't been updated yet. Kindly do the needful on my account. | Community
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3 replies

Employee
October 3, 2023

Hi @Damian11! Upon checking your account based on your email address, the license has yet to be added in your account. I suggest you submit a billing ticket to have this further reviewed.

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Damian11Author
Explorer
October 4, 2023

 This is the debit I got. If it didn't work,  can I be refunded so that I can repeat it again. 

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Employee
October 5, 2023

@Damian11, I have submitted billing ticket 18214440 on your behalf to have this reviewed. 

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