I got charged $231.00 today by zoom | Community
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Newcomer
EJB
Newcomer
November 20, 2022
Question

I got charged $231.00 today by zoom

  • November 20, 2022
  • 1 reply
  • 0 views

My current plan is monthly and every month I am charged $21.00 CAD, but today I got charged $231.00. Can someone please help clarify why I am being charged this huge amount?

 

Thanks!

1 reply

Ray_Harwood
Community Super Champion | Customer
Ray_Harwood
Community Super Champion | Customer
November 20, 2022

Hi, @EJB. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

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