I can't pay the subscription fee because of the card. | Community
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A
Newcomer
Amjad-Humaid
Newcomer
October 18, 2023
Question

I can't pay the subscription fee because of the card.

  • October 18, 2023
  • 1 reply
  • 3 views

Peace be upon you.

In the beginning, I would like to apologize for being late in paying the subscription fees for the program, as I am 8 days late because the card was suspended from the bank. I am honest with you and I want to pay by using a Visa card other than the one you listed on the site. Please help me to solve this problem.

1 reply

evanratt
Employee
evanratt
Employee
October 18, 2023

Hi @Amjad-Humaid ! Sounds like you just need to update the card associated with your account. Here's a support article with instructions: https://support.zoom.us/hc/en-us/articles/207596143

Have a great day!

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