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Newcomer
October 3, 2021
Question

how to stop antomatic billing

  • October 3, 2021
  • 2 replies
  • 0 views

I did not made automatic payment.  I bought a new plan from expire date of old plan. But  zoom charged me both.  so how to stop the old plan?

2 replies

Rupert
Community Champion | Customer
Community Champion | Customer
October 4, 2021

Hi @xumaster108 

 

You should be able to cancel your subscription at https://zoom.us/billing.

 

Or you can contact Zoom Billing Support 

https://support.zoom.us/hc/en-us/categories/201137176

 

Hope this helps.

 

Rupert

Newcomer
August 3, 2022

Hi,

I wanna ask hot to stop automatic billing. I cannot login my zoom account because i cannot verify it from email. The email account cannot be openned cuz for a reason. Zoom account is : ugegyydijejgwuhuoi@niwghx.online.

Thanks b4. I hope I can solve that problem.