I currently use my Zoom account with the Google sign-in method, but I would like to switch to a standard email and password login instead. Unfortunately, I’ve encountered a few challenges:The “Linked Accounts” option is set to Google and appears to be greyed out, preventing me from unlinking it.I do not see an option to set or modify a "Work Email" or "Sign-In Email" for a new login method.Could you please guide me on how to unlink my Google account and enable a standard email and password login for my account? If any additional information or verification is required, kindly let me know, and I’ll provide it promptly.

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Question

How to change log-in method?

Forum|Forum|10 months ago
April 3, 2025
1 reply
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I currently use my Zoom account with the Google sign-in method, but I would like to switch to a standard email and password login instead. Unfortunately, I’ve encountered a few challenges:

The “Linked Accounts” option is set to Google and appears to be greyed out, preventing me from unlinking it.
I do not see an option to set or modify a "Work Email" or "Sign-In Email" for a new login method.

Could you please guide me on how to unlink my Google account and enable a standard email and password login for my account? If any additional information or verification is required, kindly let me know, and I’ll provide it promptly.

C

colegs

Community Champion | Employee

@Ginestre - To add work email (assuming it is allowed on your account), go to the zoom.us website while not signed in (you can use an incognito window) and click on the "Sign-up for Zoom" link. Sign-up with your current email address, and that will associate the work email sign-on to your current account. There is no other option for adding work email since it has to send you and email in order for you to set a password on the sign-in method.

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