How to become admin?

Forum|Forum|1 year ago
March 18, 2024
2 replies
2 views

I am the owner of a Zoom One Pro account with 2 licenses.

I log into my account on a windows notebook through Chrome and try to turn off Zoom AI Companion but the button is greyed out and says "Locked by Admin" (Settings > AI Companion tab > Meeting Summary with AI Companion - "Locked by Admin").

I am the owner, so, I should also be the admin, right?

What can I do to override that "locked by admin".

Or, how can I get the "Admin" level?

Thanks!

Admin

Best answer by philippejj0421

Thanks. That was it. I was in the wrong spot.

Fixed it!

C

colegs

Community Champion | Employee

@philippejj - Are you trying to turn it off at the account level or in your personal settings? If you are getting that error, it sounds like it is locked in the account settings (Account Management->Account Settings->AI Companion), and therefore it is not letting up update your personal settings. You should be able to go into the account settings and update it there.

P

philippejj0421Answer

Newcomer

Thanks. That was it. I was in the wrong spot.

Fixed it!