HOw do I speak to a human agent

I have updated my payment information and am not sure it has been applied to my account. I do not under stand this process! it is opaque to me

Community Manager

Hi @Jean Oke,

Thank you for joining Zoom community. We're glad to have you here. To confirm your updated payment info was actually applied:

Sign in to the Zoom web portal: https://zoom.us/billing
Go to Billing.
Under Payment Method, check what’s shown as your primary payment method—that’s the payment method Zoom will use going forward, and you can review/edit it there.

If you have any other Zoom related queries, please feel free to reach out.

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