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Newcomer
June 20, 2023
Question

How can I manage the Cloud storage? It says I have 70+GB when it is only 5 GB available

Hi all,

Today I found out that I have 70+GB of videos saved in my profile although it is only possible to have 5 GB.

I can't save video's in the cloud anymore and don't know how to resolve the issue and not loose all my materials.

Attaching the notification from the profile

1 reply

Bri
Community Manager
Community Manager
June 20, 2023

Hi @Ir_ry ! You could purchase addtional cloud storage: https://support.zoom.us/hc/en-us/articles/360060661511-Cloud-recording-storage-capacity 

 

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