Higher subscription

Hi, @CUAA. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here.

Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

Sometimes with questions like this, the answer might be in the details of your invoice, available here in the Invoice History tab:  https://zoom.us/billing/report 

Hi CUAA,

I recommend viewing your full invoice to see your charges as Ray suggested. It sounds like there may be an add on included.