get back video | Community
Skip to main content
Newcomer
September 17, 2021
Question

get back video

  • September 17, 2021
  • 1 reply
  • 1 view

Hi guys, 

got a huge problem coz I thought I was saving my videos, but didnt know I have exceed my storage limit. Is there any possibility to have them back? If I will buy bigger plan maybe? I really need last four days back...

1 reply

Community Manager
September 24, 2021

Hey @zeph, great question! An email alert will be sent to the account owner when usage is at 80% of the subscribed storage limit. If the storage limit is reached during a recording, the meeting will continue to record until it is ended. You may incur overage charges if you have cloud storage.

 

If you do not have the add-on, you will not be charged but will lose the ability to record to the cloud until you're under your storage limit.