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Newcomer
Mpakiela
Newcomer
May 10, 2024 7:23 AM UTC
Question

Error code 2025

Hi,

I am having trouble logging into my Zoom account. I usually logged in using GOOGLE, but by mistake, I disabled the option to log in to Zoom using GOOGLE in my account settings, and now I have no other way to log in to Zoom. 

 
Currently, when trying to log in using Google, the following message appears: "You cannot log in to your Zoom account using this method. Please contact your IT administrator for instructions. (2 025)"
 
I need your help urgently as I have a very important online meeting today, and I need access to my account

3 replies

Explorer
hello_pdd
Explorer
Oct 23, 2025 1:50 AM UTC

hello, were you able to sign in again? I am experiencing the same issue. I need help please

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Newcomer
trhhtgytry
Newcomer
Oct 25, 2025 4:41 PM UTC

Hello!
Were you able to resolve the issue? And how? Thank you. I'm struggling with this too.

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MGSR
Community Manager
MGSR
Community Manager
Oct 30, 2025 3:27 PM UTC

Hello @trhhtgytry!

Welcome to the Zoom Community! We're glad to have you here.

Kindly check this article for troubleshooting sign-in issues. 

Let us know if this helps or if you need further assistance.

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