Education services lockout

Forum|Forum|4 days ago
October 7, 2026
3 replies
42 views

I accidentally pressed the educational setting when setting up my new work account. I cannot contact support because it will not let me login so I had to create another account.

I, owner of this account, verify I will not be using this account for educational purposes for any minors under the age of 18. Please disable this setting on my new account because I was unable to create a ticket.

ExpertswhoJohn

Community Super Champion | Customer

hi @linohau2

The quickest fix to this is to delete the account and start again.

All the best

John Drinkwater

Zoom Community Super Champion

I am not a Zoom Employee

https://www.linkedin.com/in/johndrinkwaterlordzoom/

https://www.youtube.com/@boomwithlordzoom

L

linohau2Author

New Member

Thank you, but I cannot delete the account, as it is a work account and I need them to delete the education access so that I can finish setting it up

L

linohau2Author

New Member

Thank you, but it is a work account and I am unable to delete it. I need them to delete the education access that I mistakenly clicked so that I can finish setting up the account accurately.

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