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ease of canceling service
It is ridiculous how difficult they make it to cancel a subscription. It even worse that they will not provide refunds when you are unable to cancel their service!
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Hello,
We’re sorry for the difficulty you experienced. For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the community. Please refer to our article on canceling subscriptions and unexpected charges.
For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed.
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