Don't have access to the email I signed up with

Hi Debbie!

For individual accounts, Zoom requires access to the registered email for any account changes, including cancellation of a paid subscription. If you cannot access your email or sign in, and you’re unable to submit a support ticket, the only remaining option is to contact your payment provider (such as your credit card company or PayPal) to dispute or block future charges from Zoom. You can then create a new account with your new email address.

This is not an ideal solution, but it is the only way to prevent further billing for paid subscriptions if you cannot regain access to your account or email.

I have had the same issue of not being able to access my zoom account that has a defunct email.  I have tried the account recovery process which says:  

You requested to recover your sign-in email d***r@proton.me. According to your login record, you may have previously signed in using Google. Please try logging in with one of these methods to access your Zoom account.

That email is no longer available to me so I am unable to follow these instructions.  The AI will also not let me talk to a person.  I have tried signing in using my current email through google - but it only opens a new basic account and won’t access my existing account.  

The AI acknowledged that it does have my current phone number.  

Zoom invoiced me on 3/26 and my payment provider is not willing to take up the dispute because I have not documentation.  

HELPPPPPPPPPPP