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Explorer
Apr 21, 2025 3:45 PM UTC
Question

Do I need a registered business? Zoom-phone US and Canada Unlimited

Hi, I'd like to buy the Zoom-phone - US & Canada Unlimited package. When I proceed to checkout, I'm asked to enter Business Size, Business  Headquarters Country Region, and Address. My question is, do I need a registered business to buy this package? Is there a way to buy it as an individual and not as a business?

5 replies

Community Champion | Employee
Apr 22, 2025 12:44 PM UTC

Hi @DjoMih ,

 

Welome to the Zoom Community!

 

You should be able to purchase this plan as an individual by following the below steps. 

 

  1. Sign in to the Zoom web portal as an admin.
  2. At the top of the page, select Plans & Pricing.
  3. At the top of the page, choose the type of plan that you want (Individuals & Business, Enterprise, or Industries)
  4. Click the Zoom Phone tab.
  5. Under the phone plan you want to purchase, click Buy Now. You will be directed to a checkout page.

 

If you still need help purchasing the plan, please let me know.

 

Cheers!

Zoom Community Team

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DjoMihAuthor
Explorer
Apr 22, 2025 5:57 PM UTC

Hi Mandel, thank you for your response. Unfortunately, that's not the case. When I proceed to purchase, I'm asked to enter Business details. Is there any solution here?

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DjoMihAuthor
Explorer
Apr 23, 2025 7:44 PM UTC

Hi Mandel I'd really love to purchase this plan as an individual, can you help me out?

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Community Champion | Employee
Apr 28, 2025 6:17 PM UTC

Hi @DjoMih ,

 

I am sorry that you are encountering this issue. If you need help purchasing a Zoom Phone plan, I suggest contacting our Sales Team directly through this link: https://www.zoom.com/en/contact/contact-sales/

 

I hope this helps.

 

Cheers!

Zoom Community Team

 

 

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Newcomer
Apr 27, 2025 1:28 AM UTC

Hello all,

 

I am in a similar position as DjoMih.  I would like to buy the Zoom Phone but upon checkout there is a Required Field for "Legal Company Name", "Business Size" and "Business Headquarters Country/region".

 

I am not a company and I do not own any businesses.  I am just an individual who would like to find a replacement to Skype for dialing up landline telephones via voip, especially for international calls.

 

Thank you for any help.

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