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April 29, 2026
Question

Director of GVMN

  • April 29, 2026
  • 1 reply
  • 14 views

I’d like to cancel plan which I made by mistake

    1 reply

    MGSR
    Community Manager
    Community Manager
    April 29, 2026

    Hello ​@David Lam,

    Welcome to the Zoom Community! We’re excited to have you here!

    We apologize for the inconvenience you encountered. For security and privacy reasons, the Community is unable to process refunds, cancellations, or billing adjustments. Please check our article on canceling subscriptions and handling unexpected charges for guidance.

    If you need assistance with your account, begin by contacting the Zoom Virtual Agent, which can direct you to Billing Support if necessary.