Difference between payment and invoice (overpaid) | Community
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Newcomer
May 24, 2023
Question

Difference between payment and invoice (overpaid)

  • May 24, 2023
  • 1 reply
  • 1 view

pour avril 2023, ma facture est de 14,54 € ( 14,99€ - 0,45€)
mais le paiement par Carte a été de 15,93 €. Les autres échéances correspondent doc ce n'est pas un rattrapage.
Comment rétablir le problème et me faire rembourser de la différence ?

for April 2023, my bill is €14.54 (€14.99 - €0.45)
but the Card payment was €15.93. The other deadlines correspond so it is not a catch-up.
How do I fix the problem and get the difference refunded?

1 reply

Community Manager
May 30, 2023

@BrunoColombani  would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here