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New Member
May 26, 2026
Question

Delete account without mail access

  • May 26, 2026
  • 1 reply
  • 9 views

I changed my personal email address and no longer have access to the old email address I used to register my Zoom account.
So I can't log in to permanently delete my account.
How can I delete my old account?

    1 reply

    aluyun
    Community Manager
    Community Manager
    May 26, 2026

    Hi ​@Daniele De Biasio,

     

    Thank you for joining Zoom community! 

    If you no longer have access to the email address on the Zoom account, you won’t be able to sign in to delete the account directly. The path is to request an email change for that Zoom account first, then sign in with the updated email and delete the account.

    You may refer to this Zoom article and follow the steps to request the sign-in email change: How to submit a request to change your sign-in email address

    Please feel free to reach out anytime.