Delegating license assignment | Community
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Newcomer
Sylvia5
Newcomer
August 6, 2023
Question

Delegating license assignment

  • August 6, 2023
  • 1 reply
  • 1 view

In attempting to delegate my admin too often I seem to have made a mistake and exceeded the number of times a license can be transferred. I didn’t realise that testing how to set this up caused this issue over a half hour period. How can I regain access to my license given I am the owner?

 

1 reply

Ray_Harwood
Community Super Champion | Customer
Ray_Harwood
Community Super Champion | Customer
August 7, 2023

Welcome to the Zoom Community, @Sylvia5.

 

Delegating an admin shouldn't cause the "assignment changed too many times" issue.  This normally occurs when a Zoom Pro license is moved from one user to another multiple times.  The reason this error occurs is because of the number of Zoom users who, rather than pay for individual licenses for their users, simply move a small number of licenses back and forth between a large number of users.

 

If this error message doesn't clear within a day or two, let me know.  It's not designed to clear quickly.

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