Yesterday was the day of my payment. And zoom debited money from my account twice with 5 hours difference. The same account. In Zoom I see only one bill but on my bank account two payments. What happened? And how can I return one payment?
Hi @Louisb29
Did you check to see if the duplicate was actually a pre-authorization or pending entry? If that's not the case, please submit a request to Zoom Billing for assistance. They can look at your account for more information.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
