Solved
customer service
Hi everyone, I am struggling to contact the human virtual assistant as I want to cancel my subscription. Any info how to contact them. thanks
Mr_ZoomtasticAnswer
Community Champion | Employee
February 7, 2024
Hi @xxbb ,
Canceling a Zoom Pro Subscription
- Sign in to your Zoom account and web portal.
- Then, go to “Account Management”.
- Select “Billing”.
- Pick “Current Plans”.
- Look for the “Cancel Subscription” option. It will help stop auto-renewals.
- Click on “Cancel Subscription” and confirm the Zoom cancellation.
If you need more assistance, please contact our billing department by opening a case using this link: https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555
Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.
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