Credit card expiry | Community
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R
Newcomer
Ribakolbasa
Newcomer
April 25, 2025
Question

Credit card expiry

  • April 25, 2025
  • 1 reply
  • 10 views

Hi,

I got a notification that my credit card expires in 90 days, and I must update my payment method. If I don't, some paid functions will become unavailable. 

My plan is paid until April 2026. I am not considering adding a new credit card until then. Please explain which functions will be disabled and at which point. Thank you.

1 reply

M
Community Champion | Employee
Mandel
Community Champion | Employee
April 28, 2025

Hi @Ribakolbasa ,

 

Welcome to the Zoom Community!

 

Please note that you may lose the ability to purchase new products and add-ons if you don't update your payment method. If you are currently subscribed to any usage-based products (such as additional Cloud Storage or Zoom Phone), we also suggest keeping your payment method up-to-date as these add-ons might be billed monthly.

 

That being said, if you do not expect any invoices before April 2026, then it is sufficient to update your credit card before your renewal.

 

Let me know if you need additional help.

 

Cheers!

Zoom Community Team

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