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Newcomer
September 8, 2023
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Credit

  • September 8, 2023
  • 1 reply
  • 10 views

i renewed my subscription and i paid the invoice (139.90€), the next day they give me a coupon for 40% sale. i took the coupon and on invoice history appear (14 days ago) an invoice for credit but the money not returned (55.96€) on my credit card. 

Best answer by S_K

Hi @evatsant 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

1 reply

S_K
Community Champion | Employee
S_KAnswer
Community Champion | Employee
September 13, 2023

Hi @evatsant 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.